Client Service / Reception

Veterinary Customer Service: This Is a Barking Great Opportunity

Pleasant Valley Animal Hospital is an established, locally owned and operated practice in New York’s gorgeous Hudson Valley, and we’re seeking a full-time Client Services Representative to join our team. Veterinary experience isn’t necessary, but we’d love to hear from you if you have client service experience in a healthcare setting. In addition to all the pet hair and weird poop stories you can handle, we can offer you:

  • Above average hourly wage
  • No weekends
  • Flexibility in schedule, especially for students
  • Employee discount for pet care
  • Mentorship and learning opportunities in areas of interest direct from veterinarian owner
  • Other CE opportunities
  • Friendly, fun work environment that’s never boring

While it’s great if you love animals, what this position really needs is someone who has stellar communication skills and loves people just as much. You’re going to be manning the phones and the front desk of our hospital, which includes:

  • Check-in/check-out of clients and patients
  • Answering questions about everything from pricing to why their cat is doing that
  • Setting and confirming appointments
  • Calming a pet owner whose puppy just ate a whole tube of toothpaste (including the tube)
  • Taking payments from clients who think veterinary hospitals should be non-profits
  • Assorted other clerical and administrative duties as needed

If all of this sounds appealing and you are someone who is personable with great attention to detail and is education oriented, we’d love to hear from you. Please send a cover letter and resume to Dr. Jayme Motler –pvah12569@gmail.com . We look forward to hearing from you!

Pleasant Valley Animal Hospital is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all team members.