New Clients

Pleasant Valley's New Patient Portal

We're thrilled to have you and your furry friend as part of our community. We understand the special bond you share with your pet and are committed to providing the best possible care. Our portal is just one more way we're working to make that care accessible and convenient for you. If you have any questions about our services, please don't hesitate to reach out. We're here to help and look forward to continuing to support your pet's health and happiness.

Thank you for choosing Pleasant Valley Animal Hospital.

What to Expect

Welcome to our practice! At Pleasant Valley Animal Hospital, we are dedicated to providing the best and most compassionate care for your pet. Our team of experienced professionals is passionate about what they do and is committed to making your pet's visit as stress-free as possible.

You’ll find that we don’t rush our exams to get to the next patient. Each pet gets the time they need even if it takes longer, whether it’s because they are shy or scared or just need more complicated diagnostics. Sometimes this means the next appointment is slightly delayed, and we believe you will appreciate this slow, thorough approach when it’s your pet’s turn.

As a Fear Free Certified animal hospital, we follow best practices to minimize your pet's fear, anxiety, and stress during their visit. During your appointment, our vets will discuss any health issues and treatment options, as well as answer any questions you may have.

  • To schedule an appointment, visit our easy online scheduling tool, or call us at (845) 635-2110.
  • As a new client, please bring your pet's medical history and plan to arrive 15 minutes early.
  • Please fill out our Appointment History Form and New Client Form prior to your pet’s visit.


We kindly request at least 48 hours' notice for any appointment cancellations to allow us to offer your time slot to other patients in need. Failure to attend a scheduled appointment without rescheduling or canceling will be recorded as a no-show.

A non-refundable fee of $75.00 will be charged for late cancellations or no-shows, and a deposit will be required for all future appointments.

Thank you for your cooperation and understanding in helping us provide quality care to all our patients.

Urgent Care

We want you to know that we are here for you if something happens to your pet unexpectedly (such as an accident or other emergency). We ARE NOT an emergency clinic or a pet urgent care facility—Our focus is on maintaining your pet's wellness to prevent the need for these services.

Please see below for urgent and emergent care recommendations:

If your pet experiences an emergency after regular business hours, please contact one of the following emergency clinics:


Guardian Veterinary Specialists

4 Hardscrabble Heights, Brewster, NY 10509

(914) 704-3400

Newtown Veterinary Specialists

52 Church Hill Road, Newtown, CT 06470

(203) 270-8387

Upstate Veterinary Specialties

152 Sparrowbush Road, Latham, New York 12110

(518) 783-3198


Orange County Animal Emergency Service Location:

517 NY-211, Middletown, NY 10941

(845) 692-0260

Open 24 hours until 8 am Monday

Animal Emergency Clinic of the Hudson Valley Poughkeepsie Location:

84 Patrick Lane, Poughkeepsie, NY 12603

(845) 471-8242

Monday: 6 pm-8 am, Tuesday: Closed, Wednesday: 6 pm-8 am, Thursday: Closed, Friday: Open 24 hours until 8 am Monday

Kingston Location:

1112 Morton Blvd., Kingston, NY 12401

(845) 336-0713

Monday: Closed, Tuesday: 6 pm-8 am. Wednesday: Closed Thursday: 6 pm-8 am, -Friday: 6 pm until 8 am Sunday